Data protection policy
COMPLIANCE WITH THE REGULATIONS
INFINITY SHOPPING undertakes to comply with the provisions of the European Regulation 2016/679, the so-called « General Regulation on the Protection of Personal Data » or RGPD, concerning the processing and protection of your personal data.
Generally speaking, you can visit the Site without communicating any personal information about yourself. In any case, you are in no way obliged to transmit this information to INFINITY SHOPPING. The information collected from individuals through the Website forms is used for internal purposes and to better meet your expectations.
Nevertheless, if you refuse, you may not be able to benefit from certain information or services that you have requested.
No personal information is collected without your knowledge and no personal information is used for unintended purposes.
PURPOSES OF THE PROCESSING
Your Personal Information is not kept by INFINITY SHOPPING.
Only INFINITY SHOPPING is the recipient of your Personal Information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding the subcontractors that INFINITY SHOPPING uses. Neither INFINITY SHOPPING nor any of its subcontractors market the personal data of its Website visitors and Users.
IDENTITY OF THE DATA CONTROLLER
If you wish to exercise your rights of access, rectification, portability or opposition, please contact the Data Controller
Avenue John F. Kennedy, 1499 Luxembourg
RIGHT OF ACCESS
You have the right to access the Personal Information that concerns you.
However, due to our obligation of security and confidentiality in the processing of personal data, you are informed that your request will be processed provided that you can prove your identity, in particular by producing a scan of your valid identity document (in the event of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in the event of a written request).
INFINITY SHOPPING informs you that it will have the right, if necessary, to object to requests that are clearly abusive (due to their number, repetitive or systematic nature).
RIGHT TO RECTIFY DATA
Under this right, the law entitles you to request the rectification, updating, blocking or deletion of data concerning you which may be inaccurate, erroneous, incomplete or obsolete.
You may also define general and specific directives concerning the fate of your personal data after your death. If necessary, the heirs of a deceased person may demand that the death of their relative be taken into account and/or that the necessary updates be made.
RIGHT TO OBJECT
The exercise of this right is only possible in one of the following two situations:
1. When the exercise of this right is based on legitimate reasons; or
2. When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.
INFINITY SHOPPING undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time, which may not exceed 1 month from the receipt of your request.
COMPLAINT TO THE COMPETENT AUTHORITY
If you consider that INFINITY SHOPPING is not complying with its obligations with regard to your Personal Information, you can address a complaint or a request to the competent authority.
The user is informed that during his visits to the website, a cookie may be automatically installed and temporarily stored in his memory or on his hard disk. A cookie is an element that does not allow the user to be identified but is used to record information relating to the user’s navigation on the website. Users of the website acknowledge that they have been informed of this practice and authorise INFINITY SHOPPING to use it. They can deactivate this cookie by using the settings in their browser software.